How can I pause or cancel my service with Ownwell?

How do I pause or cancel my service with Ownwell? 

After signing up, Ownwell will automatically monitor your property taxes and appeal whenever there is an opportunity to save. We will always notify you at the beginning of the tax season before filing an appeal on your behalf. Should you change your mind, you may change this preference at any time in your property portal. 

Note that if we have already earned a reduction for you this year, any outstanding balance for services already performed will still apply.

There are two ways to edit your service with Ownwell:

• Deactivate Auto-Appeal – By deactivating Auto-Appeal, Ownwell will not automatically monitor your property taxes and appeal on your behalf. A currently active appeal will stay active. This option is always available and you can reactivate Auto-Appeal at any time.
• Cancel Current Appeal – A current appeal can only be canceled 2 months before the county deadline. Again, we will always notify you at the beginning of the tax season before filing an appeal on your behalf.

To cancel your service with Ownwell, follow these steps:

1. Sign into your property portal at ownwell.com/sign-in.
   Not familiar with Ownwell’s property portal? Learn how to claim your account here.
2. Once in your portal, click on “All Properties” in the top bar. 
3. Click the menu with the three dots for the property you’d like to modify and make updates accordingly.

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